Your privacy, our commitment

At BetterWay Mediation, we understand the importance of protecting your personal information. This policy outlines how we handle your data with care and in full compliance with legal requirements.

Our approach to data collection and use

BetterWay Mediation adheres to all requirements of the Data Protection Act 1998 and the General Data Protection Regulation (GDPR). We are committed to protecting your personal privacy and will not use your personal information in any way that we would not accept ourselves.

We respect your privacy and will only disclose your personal details to third parties when it is absolutely necessary, such as when proceeding with your instructions or obtaining compliance or regulatory advice. In such cases, disclosure will be made on a confidential basis and in accordance with the Data Protection Act.

To provide a service that meets your specific needs, we require certain information. This personal data allows us to identify you, provide suitable services, and for purposes of statistical analysis. This information is also used for system administration and to form personalised profiles and demographics that help us improve the content of our communications to you.

Information sharing with third parties

BetterWay Mediation operates under strict data protection principles. We will not disclose your personal details to any third parties unless it is absolutely necessary for the provision of our services, such as when carrying out your instructions or seeking compliance or regulatory advice. Any such disclosures will be handled on a confidential basis and in full compliance with the Data Protection Act.

We have notified our processing of personal data under the Data Protection Act and have established procedures to ensure your data remains secure and private.

Protecting your personal information

The personal data we collect is primarily used to identify you, if appropriate, and to provide you with a suitable service. It also serves for statistical analysis and system administration purposes. We utilise this information to create personalised profiles and demographics, which in turn helps us to improve the content and relevance of our communications to you.

BetterWay Mediation is dedicated to maintaining the security and confidentiality of your personal information through robust measures and adherence to data protection regulations.

Accessing and managing your data

Should you wish to change or delete any data held by BetterWay Mediation, please email info@betterway-mediaion.co.uk with your request. We will action your request as soon as possible and inform you upon its conclusion.